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Parking in Providence months

From the first time I parked in the underground parking famous Providence, I thought I had a very bad design. The ups and downs to realize that parking, as they are full of scratches. Over time, yes, I thought I improved a lot and no longer bothered me park there. far.

the day of the marriage of Alexander, I wanted to go to the hairdresser. I went to the parking Ricardo Lyon and had the following experience. I leave here a summary of the letter I wrote to the person in charge.

Step to detail the situation occurred on Saturday 19 December at 18:20 in the parking lot of Richard Lyon, who joined in my car.

that day, down to floor -2 was blocked by cones, so I kept on the floor -1. I walked the entire park, however, there was no parking space available. As usually must validate the ticket before you leave, I left my car in one of the areas demarcated for pay and went to the counter to ask how to get out. The cashier told me I had to pay $ 650, and can only be 7 minutes in the parking lot without paying, and I was about to turn this period. I explained that those minutes had walking past the floor on one side to the other (as the traffic within the parking lot at that time was very slow) and walking to the box, but at no time had been parked. She said that in any case would have to pay, which I did by being in a hurry. Al said he wanted to leave a complaint, he told me the phone numbers were on the ballot, so I left. [...] In my payment slip, you can see that I was in the parking lot 18:22 to 18:29.

Of course, even though I asked for my address to send me a letter (Dec. 22, about three weeks ago) I have not received anything. I'm not surprised, because I found these other claims, as justified (or more) than mine.

• waited 20 minutes in the grocery checkout lane, you were charged for the extra time. Http://www.reclamos.cl/reclamo/saba_estacionamientos_demora_en_cajas_y_cobro_indebido
• waited 11 minutes for the cashier to return the bathroom, you were charged for the extra time. Http://www.reclamos.cl/reclamo/2009/mar/estacionamientos_saba_park_cobro_indebido_mala_atenci_n

Update: January 11 I wrote an email to ask for the letter response. January 13 Today I was told that the 11.01 (coincidence? I do not think) sent me the answer, so it should come soon.