DEVELOPMENTS IN 2011 WITH TRAINING PLAN UIM.
The Claims Management Office, part of strategy , carried out by the Mayor, Juan Pablo de Jesus , in relation to local government modernization.
Municipal governments have in recent times, through conviction and political will, a much more important in the country's political landscape. Wednesday, January 19, 2011
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The system allows the municipal government
• Login
claims or demands of citizens
• Identify and systematize the complaints by type
problems • Know who is complaining and where claims are located
• Track in real time, the status of each claim and demand fluctuations citizen
• Analyzing the response and resolution of the entire organization
• Know what is resolved and what times
• Improve and resolution times response
• Conduct a management audit of the entire organization
• Know and improve the satisfaction level of residents
• Link, so segmented, with citizens
• Target improved quality in terms of the main demands
• Set priorities and focus resources resolution to that effect municipal
• Transparent municipal management and response capacity through the web access of citizens
How
calling the 0800-999-8324, going into the municipality's website : http://www.lacosta.gob.ar/
clicking the icon CLAIMS MANAGEMENT OFFICE ", or by mail via: reclamos@lacosta.gob.ar
(CLICK TO ACCESS) If for any issue we can not use these methods, through facebook mail, we send our call, following parameters or requirements on the following link: https: / / docs0.google.com/document/d/180j9agSCPX3pKs_nzMljaZxJ15mIVuvhX9NvlOmQoXk/edit? hl = en #
One of our operators will give you income, and the claimant, receive in the email account indicated on the form, mail your claim and a number through which you can keep track of your claim.
It is important, complete all the required data, taking into account that is available, the possibility of using the "PROTECT IDENTITY." The claim will be charged, the responsibility to solve it, not know the identity of the complainant.
can also attach photos, text, audio or videotaping, both the website and this page, FACEBOOK
here one can see the number of claims, DE L FIRST half of January 2011, HIGHLIGHTING LAVIA COMMUNICATION.
HEREIN, WE FOLLOW THE AMOUNT OF CLAIMS ENTERED IN THE PERIOD INDICATED, DISCRIMINATE BY KIND OF PROBLEMS WITH YOUR ELRESPONSABLE SOLUTION AND FEED IT.
THE IDEA IS ALWAYS Democratizing INFORMATION TO FACILITATE THE USE OF THE SYSTEM.Open publication - Free publishing - More claims
Tuesday, January 18, 2011
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19. El empleado folklórico.
What

The labor situation shows us every day, more and more things that never cease to impress or admiration, even things that cause us surprises! they occur. You do not think anyone can imagine that in a private company employees can be inefficient, and with knowledge and consent of Management. Perhaps because of flattering, perhaps by informants (toads), perhaps out of friendship with the owner of the company, the reason is not as important as the fact of its reality. I'm going to talk about a type of employee that I have conceptualized very allegorically with the name: "Employee Folk" which gives a lot of talk within an enterprise, and of course are not well regarded and well commented. Invites them to follow in the following paragraphs to find out what I mean by that concept.
Each company has a working memory of older employees, some of which may no longer provide their services there. I mean those workers which is abuzz with talk under his outstanding career. Actually, in all the companies I've worked I found what I call working memory, applies even to deceased employees but left an admirable track record.
Such is the influence of working memory that I have come to listen that "since so and so left the company, that position was never played with such effectiveness, creating almost a link between the employee and dependents. It is the exemplary employee. Of these portraits can even be kept in the company, when they were occupying management positions.
But there is another type of employee that makes the memory of the firm, but not for its qualities or merits, but on the contrary. Is what I conceptualize as "Employee Folk" whose performance was so bad that he is remembered for the same. It may even be working in the company, and its presence causes derision among employees, and of course discredit management. This is an employee who is so dysfunctional that it makes no difference whether or not even be better if it were not for the reasons given in the rest of the development of this post.
will set a real example. I know a restaurant where the waiter is never at his post. He is always seen gossiping here and there. He keeps mocking and criticizing others. But, when you reach the Boss, runs to his post and at the same time the input is the restaurant, "turn on the blender" and start juicing. They all laugh at such effrontery. The strangest, most unusual, even the most criticism is that the owner not only aware of this situation, but says it like a grace. Incredible!, But true. Even if you do not believe it!, But believe it is true the story. Therefore in the introduction to tell you that the reality does not stop me "surprises" which box of surprises, about events that occur is surprising that despite the skepticism generated by its occurrence, and which I'd rather just laugh and write to create administrative culture.
I call it folk used because it is the prototype of the employee who earns the salary of their productivity, but by the folklore of their gossip and jokes. It's the kind of employee who "drives to and gossip about others." The remaining staff to refer the employee without shame, refer to the landlord.
Since childhood I have heard stories from my country and my city that make up the cultural folklore. For example, the famous horror of La Llorona, that frightens men on the roads at night. In Maracaibo, my hometown, there is talk of roñoquero and mamblea, figures accompanied by folk stories of the characters about who was lying, then identifying the regional folklore and mamblea roñoquero liar. In fact, I think the most popular folk character in Latin America is Cantinflas, whose particular way of expressing himself in his films makes the daily profile people as people cantinfléricas, that is, who talk and talk and say nothing. As the waiter behind this post has something for all those "folk characters, he is a liar as roñoquero and mamblea, while their low culture, is expressed Cantinflas worse, for not dishonor the memory of my admired Cantinflas, the difference is that Cantinflas people do not consider the interpretation of his characters.


For exactly that occurs in this restaurant. This landlord has the admirable little honor to represent the company, for his work folk: that is, it does not work and says it works. In his performance, no fruits, simply because management allows you to waste valuable work time in gossip and jokes. Perhaps the only valuable in that host folk is their ability to laugh and gossip owner reported it privately.

The issue is that this character is not unique to that restaurant. There are many folk employees in many companies. With the inexplicable and incomprehensible consent owners.
Those employees folk down the morale of the company, causing a bad example, and because the other look bad to earn the salary without doing anything. This is why I can say that employees walkers (as described in this blog) are a variant of folk employee, not exactly the same, because the employee is not necessarily inefficient walkers, but it costs just to be in place. Instead, the employee folk: just good for nothing!, Other than to bring into, and gossip.
The idea of \u200b\u200bthis post, is that many managers leave much to be desired when it can be employees on staff subjects like that. The inefficiency of folk employee is then focused on the manager, who happens to be targeted by sarcasm and criticism, because no one welcomed having to share with colleagues who are known to gossip, and therefore could be treacherous.
The employee folk, is what becomes fashionable phrases of inefficiency as
__ya will
__no bad life you know
__lo do after
__lo I am
What
criticism is that if another employee follows suit, and responds and acts in these patterns, will surely be reprimanded. Reason that makes folk to reject the employee because he weighs about the same administrative sanctions, creating suspicion in the rest of the staff.

Monday, January 17, 2011
Sunday, January 16, 2011
Funny Cards For Hysterectomy
I Incama Congress: Local and Regional Agenda for Governance (Preliminary Program)
Thus, from this year incorporate into our training offer a range of specializations and specialized short courses on current topics: • Strategies and models of participation http://www.uimunicipalistas.org/ # / formacionvirtual.txt
Thus, from this year incorporate into our training offer a range of specializations and specialized short courses on current topics:
• New Models of Urban Management
citizen
• Innovation and Quality Management in organizations
• Municipal partnerships: Local Government and Civil Society (forthcoming)
• Design, Management and Financing of Local Development Projects (coming soon)
These activities are part of
Management Training Programme and Local Development, which are intended for mayors, councilors, officials, professionals and technicians in the municipalities and NGOs.
We invite you to inform and participate! The following link will give you all the information, registration form and application for a partial scholarship.
In the last regular meeting of the Board of CLAD, held in Santo Domingo, Dominican Republic, 8 and 9 November 2010, revised Center doctrinal guidelines and approved by doctrinal unanimity its new document called "Public Management for Latin American century".
This meeting was the culmination of four international meetings in which experts and representatives of the Member States were refining, polishing and enriching the document containing the principles and doctrinal bases CLAD in Latin America to boost the gestiónpública improvement, the State Reform and Public Administration.
At the time, this paper caused a significant impact on the way you view the management of the state apparatus in the countries of the region and spawned a series of momentous changes within the government apparatus in the region.
CLAD sucks that the dissemination, reception, discussion and impact of this document, serve to renew the momentum of change and transformation of public administration in Latin America.
The new document places the issue of governance in the context of the time of the bicentennial, to produce a synthesis that incorporates text and internalize the lessons learned over recent years and designs future changes for the improvement of public administration in the context of Latin American century.
FULL TEXT
Thursday, January 13, 2011
Preliminary Program
08:30 am
Bank presentation of Local and Regional Policies for Good Governance, by the Coordinator of the Training and Technical Assistance Incama Lic Merlo Ivan Rodriguez.
Policy Decentralized Management of Municipal Solid Waste in the Municipality of Porteña (San Justo Department). Briefing by the municipal mayor, Daniel Peretti.
Tourism Policy: Integrated Promotion, Information and Reservations" TRAVEL PASS CALAMUCHITA "Regional Community Calamuchita. Exhibition by the President of the Regional Community and Legislator Calamuchita Department, Carlos Alessandri.
09:30 hs.
Hotel Details ACA, Dr. Cesar Carman
459 Av Amadeo Sabbattini
Referencias:
DATE: Thursday 3 and Friday 4 March 2011.
LOCATION: ACA Hotel Dr. Cesar Carman, Av Amadeo Sabbattini 459, Ciudad de Córdoba.
Thursday, March 3, 2011
08:30 am
. Accreditation opening.
09:30 hs. Opening act .
10:00 hs. Lecture by Dr. Luis F. Aguilar Villanueva, Chairman of the Committee of Experts on Public Administration United Nations (UN - ECA), National Research Emeritus of the National System of Researchers of Mexico and has been the main pioneer of the discipline policies Public in the English-speaking academic world.
11:00 hs. coffee break.
11:30 am. Bank of Local and Regional Policies for Good Governance.
First Panel: "Citizen participation as a requirement in the process local policy definition "
Bank presentation of Local and Regional Policies for Good Governance, by the Coordinator of the Training and Technical Assistance Incama Lic Merlo Ivan Rodriguez.
Sales Tax Policy of the Municipality of Salsipuedes (Department Colón).
- Presentation by Mr. Mayor, Sergio Cornejo.
- Policy participation and strengthening of neighborhood associations in the Municipality of Rio Ceballos (Department Colón). Presentation by Mr. Mayor, Gaspar Lemos.
- Questions (15 minutes).
- Moderator:
- Area Coordinator Training and Technical Assistance Incama Lic Merlo Ivan Rodriguez.
13:00. Break: lunch.
15:30 hs. Stock local and regional politics for him Bueno Government.
Second Panel: "Social policies since gobierno local"
Doctors Community Program of the Commune of San Antonio de Arredondo (Department Punilla).
Presentation by the municipal president, Patricia Ciccerone.
Presentation by the municipal president, Patricia Ciccerone.
Nutrition Education Program of the municipality of Jesus Maria (Columbus Office)
- .
- Briefing by the municipal mayor, Marcelino Gatica. Polo Educational Policy of the City of San Francisco (San Justo Department).
- Presentation by Mayor Martin Llaryora. Questions (20 minutes).
- Moderator:
- Executive Director of the Federal Government of the Catholic University of Cordoba, Mgter. Matias Palmero.
17:00. Bank of Local and Regional Policies for Good Governance.
Third Panel: "Environmental sustainability as a condition for Good Government"
Policy Decentralized Management of Municipal Solid Waste in the Municipality of Porteña (San Justo Department). Briefing by the municipal mayor, Daniel Peretti.
tanker construction program, extension and change of the distribution of drinking water for the City of San José de la Sleeping (Department Tulumba)
- . Briefing by the municipal mayor, Miguel Roldan.
- Questions (20 minutes).
- Moderator:
- Academic Dean of the Pedagogical Institute of Social Sciences at the Universidad Nacional de Villa María, Ab. Aldo Paredes.
18:30. Bank of Local and Regional Policies for Good Governance.
Fourth Panel: "Managing public - private partnerships as a strategy policy "
Tourism Policy: Integrated Promotion, Information and Reservations" TRAVEL PASS CALAMUCHITA "Regional Community Calamuchita. Exhibition by the President of the Regional Community and Legislator Calamuchita Department, Carlos Alessandri.
Citizen Security Policy: Early Warning System of the City of growing
- Mina Clavero (Departamento San Alberto). Briefing by the municipal mayor, Manuel Alberto Giménez.
- Questions (20 minutes).
- Moderator:
- Incama President, Dr. J. Emilio Graglia.
Friday, March 4, 2011
09:30 hs.
Lecture by Dr. Ismael Crespo Martínez , Director of the Department of Communication and Institutional Policy Research Institute Ortega y Gasset (Madrid, Spain). Professor of Political Science and Administration at the University of Murcia (Spain). General Director of Universities of the Ministry of Education, Culture and Sport (2000-2002). Director National Agency for Quality Assessment and Accreditation-ANECA-(2002-2004).
11:00 hs. Coffee break.
11:30 am. Presentation of regional priorities for development of Cordoba provincial by the President of the Provincial Municipal Training Institute, Dr. J. Emilio Graglia.
13:00. Break: lunch.
15:30 hs. Panel "The first three regional priorities of the Province of Córdoba" .
"social policy - housing from local governments" by barking. Daniela Gargantini, Academic Vice-President of the Catholic University of Córdoba and CONICET Assistant Researcher at the Centre for Affordable Housing Pilot. "The environmental issue local and regional scale "
- by Eng Lisa Maurice, Director of the Institute for Policy Partner - Civil Environmental Studies Association Popular (ACEP). "systemic competitiveness of Cordoba and its challenges"
- by Mr. Guillermo Acosta, Director of the Institute of Economic Research, Cordoba Stock Exchange. 18:00 hs.
- Coffee break.
18:30. Lecture by Dr. José Luis Osuna , EU Applied Economics Professor University of Sevilla, President of the English Society of Public Policy Evaluation and Scientific Research Institute of Economy, Assessment and Employment.
20:00. Delivery certificate Incama 2010 fellows and participants of the First Congress.
Registration Close scholarship application:
Monday, February 21, 2011 .
Information:
incam.secretaria @ gmail.com
or Tel / Fax: (0351) 426-8651
download the scholarship application form :
http://www.incam.gov.ar/ver_bibliografia.php?id = 14
Hotel Details ACA, Dr. Cesar Carman
459 Av Amadeo Sabbattini
Tel Fax : (0351) 458-3470 / 458-3565 / 458-9100
http://municipalismoydesarrollolocal.blogspot.com/
Saturday, January 1, 2011
Wedding Letter To Church
18. Inicio laboral de año
You get a new year and with it new opportunities to live and move. I started on a new fiscal year for the company and for you. From the labor perspective, the relevant considerations are:
What do you expect your work?. Improve and you'll come up to you to where you decide.
And, your employer, what do you expect from your employees?. With your professional management support, you can enhance your staff, which will result in benefits for your business.
What do you expect your work?. Improve and you'll come up to you to where you decide.
And, your employer, what do you expect from your employees?. With your professional management support, you can enhance your staff, which will result in benefits for your business.

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